Welcome to The Studio!

The Fine Print: Studio Policies

The Studio is a safe space for people from any and all walks of life; I strive to create an environment that is welcoming and conducive to joyful and creative music-making. I have an ‘open-door’ approach to receiving feedback where I always welcome students to inform me if I use language that is offensive to them, regardless of my intent, and although I never expect perfection, I do expect the same respect from my students. Abusive language or behaviour towards any other person is NEVER tolerated; any student who exhibits this kind of behaviour will have their lesson ended and will not be refunded.

Please be ready for your lesson 5 minutes ahead of time whenever possible, as I do the same.

Recordings of your lessons are encouraged; it can be a very useful tool to listen back to yourself!
Any photos or recordings taken of lessons, recitals, and/ or other performances that take place in the Studio or online (including posts on social media) may ONLY be used with explicit permission in writing from Lynnéa. If you wish to post or share something, please send me an email or text requesting permission. Generally, anytime you share something I will request that you tag The Voice Studio in the post.
I may also ask to record portions of your lessons/ recitals/ performances to be used in promotional materials for the studio. I will always let you know if I will be recording something for promotional purposes. If you wish to never have your image used in any promotional material, let me know and I will not use your image.

Absolutely! I generally ask that when parents would like to observe lessons with their child that they take a “fly on the wall” approach, and save questions or additional comments for the end of the lesson. I will take time at the end of the lesson to touch base with you to see what questions you may have.

If you are under the weather in a way that is contagious (cold, flu, etc.), please take the time that you need to rest and recover. We can modify to an online lesson if need be, but remember that your voice is part of your body and needs to rest and recover along with the rest of you! Singing on swollen vocal folds can also be damaging, and you won’t sound the way you want to. See cancellation policy below for missed lessons because of illness.

If you need to cancel a lesson which is paid for at least 24 hours ahead of time, your credit for that lesson will be carried forward into the next month or we will reschedule the lesson for another day within the same month. Credit will not be refunded.

If you cancel a lesson day-of due to illness, we will reschedule the lesson for another day within the same month or your credit for that lesson will be carried forward into the next month. Credit will not be refunded.
If you cancel a lesson day-of, your credit for that day will not be carried forward or refunded.
If I need to cancel a lesson for you (due to illness or emergency,), we will reschedule your lesson for another day within the same month or your credit will be carried forward into the next month or your credit will be refunded.
If you are asked to leave due to breach of mutual respect policy, your credit will not be refunded, and your lesson will not be rescheduled.

Payment for recurring lessons is due at the first lesson of the month, unless otherwise pre-arranged. Payment for occasional/ sporadic lessons are due at the beginning of each lesson.
If you will need a delayed payment, please let me know as soon as possible. There is no penalty for a pre-arranged delayed payment (i.e. communicated at least a week in advance), up to 2 weeks delayed.
If you MISS a payment (i.e. you do not let me know ahead of time that you need a delayed payment) there will be a $20 late fee for each lesson that the payment is late. After 3 unpaid lessons, you will be suspended from The Studio until the balance and late fees are paid.
Payment is accepted through e-transfer; invoices are available upon request.